Keeping Instituational Knowledge Safe in a Leadership Transition
Sep 25, 2026
When critical institutional knowledge lives entirely in the heads of a small circle of people, organizations face a silent operational gamble. If a key employee or IT administrator unexpectedly exits the business, a lack of documented processes can turn a routine leadership transition into a highly expensive recovery effort.
Clark Schaefer Consulting experts Joe Brown and Glenn Plunkett were recently featured in an article published by the Goering Center exploring how family and private businesses can protect their data and institutional knowledge during leadership changes. Check it out in the link below.
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Expert Contributors
Joe Brown
Managing DirectorAs a Managing Director at CSC, Joe leads the Operational Excellence practice, serving manufacturing and distribution clients. His experience spans aerospace, medical device and diagnostics, and industrial tooling.
Glenn Plunkett
DirectorWith over 35 years of experience as a technology leader, Glenn is motivated by a desire for excellence in delivering technology solutions to help businesses meet their goals.
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